- Instant Delivery via Email
1. What is Vendafly?
Vendafly is an online digital store specializing in selling authentic digital license keys, including Microsoft Windows 10 and 11 keys. We offer instant email delivery and secure online payments.
2. How does instant email delivery work?
After completing your purchase, your digital key will be sent to your email within 10 seconds. If you don’t receive the email, please check your spam folder or contact our support team via live chat.
3. What payment methods do you accept?
We accept payments via American Express, China UnionPay, Discover & Diners Club, eftpos Australia, Japan Credit Bureau (JCB), Mastercard, Visa, Apple Pay, and Google Pay. We do not accept bank transfers or cryptocurrency.
4. Are the Windows keys you sell genuine?
Yes, all Windows keys sold on Vendafly are authentic and sourced from legitimate channels. We guarantee the functionality of every digital key.
5. What is your refund policy?
We offer a 100% refund if a replacement key does not work. Refunds are only granted if the digital key fails to function as intended. No refunds will be provided for correctly functioning keys or incorrect purchases.
6. Can I use the key on multiple devices?
No, each Windows key is for single use only and can only be activated on one device.
7. What should I do if I receive a non-working key?
If you encounter a non-working key, please contact our support team immediately. We will provide a replacement key or a full refund if the issue persists.
8. Is my payment information secure?
Absolutely. Payments are processed via Stripe’s secure server, and none of your banking information is transmitted via our website.
9. Can I cancel or change my order?
Once an order is placed and the digital key is sent, it cannot be canceled or changed. Please ensure you select the correct product before completing your purchase.
10. Do you provide support for Windows installation?
While we ensure that our keys are functional, we do not provide extensive technical support for Windows installation or troubleshooting. Please refer to Microsoft’s official guidelines for installation assistance.
